Armed With Phones and Spreadsheets, How These Teenagers Took on the Second Wave

It’s 5 am and the DMs in Dasnoor Anand’s inbox are overflowing — requests for ICU beds in Pune, an enquiry about Remdesivir in Mumbai, search for oxygen cylinders in Lucknow, and many more such please for help. Anand tries her best to reply to everyone. She has only three hours to sleep before it’s time to wake up for online lectures.

This is what April and May 2021 looked like for several teenagers part of student organisation ‘Silence The Violence (STV)’.

With the second wave of COVID-19 slamming into India with an unexpected ferocity, the members of STV have been saving lives while simultaneously attending lectures and preparing for exams. The group consists of girls from all over India, ranging from those in Class 11 to those in first year of university.

In their bid to help out, STV (@stvorg) amplified the availability of resources like hospital beds, ventilators, oxygen, and even tiffin services on its Instagram account. The team gathered information through Twitter handles, personal contacts and other youth organisations, and grouped resources by city or state. They called each hospital and oxygen supplier personally to verify details before posting it. On a backup account (@stvorg_backup), a colour-coded list of resources was regularly updated – green for hospital beds, grey for ambulance services, yellow for food and blue for oxygen.

The motivation behind this venture? Nandini Nimodiya, 17, a member of the Crisis Team answered, “We are all students stuck at home. Social media is the only power we have.”

The team started with two-hour shifts but had to dial it up to five-eight hours due to the number of requests. Each day, STV got approximately 100 leads for different resources from all over the country. Out of these, half got exhausted by the time they called to verify. But of the remaining 50, STV was passing on 15-20 resources to people messaging for help.

“Even if we’re able to save one life at the end of the day, it makes everything worth it,” said Anand, 19, founder of STV, adding that they managed to help roughly 15 people daily.

The group made use of the latest ‘guide’ feature on Instagram, creating city-wise guides for all essential services. A guide is a collection of posts from various accounts that have information about a particular city’s resources. Followers of STV found this specific and timely. Shreya Joshi, 22, a resident of Pune says, “I wanted to find an oxygen concentrator for my father.  All the contacts I had were busy or switched off. That’s when I found  STV’s ‘Pune Guide’ on Instagram. It directed me to verified suppliers, and I got what I needed.”

STV started making city-wise guides when they realised that residents of small towns did not know whom to contact for resources. They started with major cities like Pune and Delhi but have compiled 12-city guides so far. They have even expanded to state level guides, with over 15 state guides in place, including Chhattisgarh and Uttarakhand.

Also read: Second Wave: The Youth of India Is Stepping up

STV’s expansive list of resources has helped make it a fast-growing account on Instagram. Over the course of five days, the number of followers shot up from 1,200 to 10,000. Currently, they’re reaching 11,100 people via social media.

Since the number of SOS calls has decreased, STV is now devoting time to spreading awareness about COVID-19. This is a major part of its threefold mission statement ‘Action-Advocacy-Awareness’. The volunteers are making informative posts on topics like ‘Covid and pregnancy’ or ‘mental health in Covid’. STV held its first online mental health event ‘Horizon’, where it partnered with certified psychologists to provide three days of free counselling sessions, seminars and workshops. This was followed by an online concert where young artists came together to unwind.

The team consists of 45 members between the ages of 16 and 20. Of the 45, 20 members have been completely devoted to the Covid crisis. Fifty additional volunteers were also roped in to help. Most of the members are from Mumbai and Pune, followed by a few in Andhra Pradesh and the Northeast. Over the past few weeks, STV has also managed to recruit volunteers from Karnataka and Kerala too.

Around 85% of the team is made up of women, with an all-girls core team. A point of grievance for these young girls is that they are often misgendered by people who contact them. They are addressed as ‘sir’ or ‘bhaiyya’. “We tell them we are women led, and that they can call us ‘ma’am’ or ‘didi‘,” says Nimodiya.

Project S.A.F.E (@project_s.a.f.e) is another all-girls organisation that has been amplifying Covid resources, specifically in Pune. This team consists of five girls from the Pimpri-Chinchwad College of Engineering. The girls spent all day finding resources – except from 3 pm-5 pm, as that’s when they were writing their exams! These engineering students collaborated with their friends interning at medical colleges to provide people with accurate information about availability of beds and medicine.

With 20 requests daily, at least 15 patients were guided to the required resources. Devika Chopdar, 20, founder of Project S.A.F.E says, “I didn’t know social media could have such a huge impact. So far, my profile has only been about myself. Seeing people receive life-saving facilities through it is a new experience.”

These local Covid helpers received a request for a ventilator bed at 1 am one night. None of the hospitals were answering their phones. Project S.A.F.E then circulated the request on social media. Within the next one hour, the Pune online community procured a ventilator and passed this information on to the critical patient.

Student communities across the country stepped up to fight the second wave. Delhi University’s Miranda House created a  Covid helpline to assist residents of Delhi with quick updates on resources. A group of 22 student artists and poets from all over India came together for a night of music and poetry titled, ‘In The Dark Times There Will be Singing’, and raised Rs 1,47,000. All funds were donated to communities hardest hit by the second wave of COVID-19. Generating finances, even from outside the country. US-based Princeton alumnus Shreyas Lakhtakia and Julu Beth Katticaran, offered career counselling sessions to raise money for Covid charities in India.

The Indian student community that aided the country in its hour of need is here to stay and is only growing stronger. Even the girls of STV are planning more posts, events, and community building in the months to come. All while preparing for the upcoming Class 12 board exams, of course!

Aditi Dindorkar is a second-year student at Ashoka University. She is pursuing a major in English and Creative Writing, and a minor in Media Studies. This report is written as part of her course, Introduction to Newswriting and Reporting.

Featured image credit: antiopabg/Pixabay; Editing: LiveWire