New Delhi: As the 2022 FIFA World Cup in Qatar kicked off on Sunday night with Ecuador defeating the host nation, fans of the sport in India were left fuming at the poor broadcast quality on the Jio Cinema app and Sports18 channel, with many taking to Twitter to express their frustration and disappointment.
A major complaint was regarding streaming on the Jio Cinema App, with users experiencing incessant buffering and breaks in playback, despite having excellent internet connectivity speeds.
This is how I’m watching the world cup on a 200 mbps connection. How did Jio Cinema even land this? pic.twitter.com/Go6mZ6wdVB
— Kartik Madan (@kartikmadan11) November 20, 2022
Wow #JioCinema you guys should have tested your servers before putting in your bid for broadcasting #FIFAWorldCup in India. Pathetic service.
— Samarth Goyal (@SammySamarth) November 20, 2022
Any one else facing issues with Jio cinema live telecast of the #WorldCup ?
— Caralisa Monteiro (@runcaralisarun) November 20, 2022
Hey @JioCinema I’m sure you know what’s wrong by now! Please fix it ASAP!!!
— Raunak Kapoor (@RaunakRK) November 20, 2022
Rs 600 for a #Voot subscription, only for the service to de-list the tournament after showing its listings for months.
Meanwhile, #JioCinema has the most horrible live telecast experience ever.Am I the only one who feels cheated?#FIFAWorldCup #QatarWorldCup2022 #WorldCup
— Chetan Nayak (@chet_code) November 20, 2022
One user suggested that changing the
@JioCinema #WorldCup streaming fix.
Change the camera view to “Extended Stadium Feed”, it should work!#FIFAWorldCup #WorldCup2022
— Aarsh (@aarshps) November 20, 2022
Fans replied to a tweet by Jio Cinemas announcing Ecuador’s victory in the maiden match to express their disappointment. One user wrote. “Every 3 seconds it buffers”, while others postedmemes.
Jio Cinema every 30 Seconds pic.twitter.com/Eypy0tSZX7
— Tackle From Behind (@tacklefromb) November 20, 2022
Users complained that the same problem persisted on the Sports18 channel, which garnered much scorn for constant interruptions. One fan humorously took a jab at both services.
Ambani to all trying to watch FIFA on Jio Cinema and sports 18 pic.twitter.com/HnF57vVhRQ
— Bhatkela (@Bhatkela) November 20, 2022
Another user posted a sarcastic meme of a character from the Indian television series Khichdi.
JioCinema and Sports 18 every 30 seconds pic.twitter.com/ZBfkePZrLL
— Bhatkela (@Bhatkela) November 20, 2022
So that’s why it’s free…#FIFAWorldCup #JioCinema #Jio pic.twitter.com/pFCS8mBOPB
— Akhil Chauhan (@CheeTaHOO7) November 20, 2022
While Jio Cinema tweeted that they were working on improving the streaming quality and urged fans to update their app for a better experience, complaints continued to pour in. Updating the app did not improve the quality, users said.
Dear @JioCinema fans,
We are continuously working to give you a great experience. Please upgrade your app to the latest version to enjoy #FIFAWorldCupQatar2022. Apologies for any inconvenience.#FIFAWorldCup #FIFAWConJioCinema #FIFAWConSports18 | @FIFAWorldCup
— JioCinema (@JioCinema) November 20, 2022